Commitment to Accessibility
We are committed to providing an inclusive and accessible experience for all users, including people with disabilities. We strive to meet the requirements of the Accessibility for Ontarians with Disabilities Act (AODA) and the Integrated Accessibility Standards Regulation (IASR) (O. Reg. 191/11). We continuously work to improve the accessibility of our website and digital services to support equal access to information, services, and opportunities.
Feedback and Accessibility Support
We welcome feedback regarding the accessibility of our website and digital services. If you experience difficulty accessing content, encounter an accessibility barrier, or require assistance, please contact us. We will acknowledge accessibility feedback and aim to respond within a reasonable time frame.
Contact Us
- Email: info@trulocal.ca
- Phone: 1-800-680-1512 (Monday to Friday, 8:30 a.m. to 4:30 p.m.)
Requesting Accessible Formats
Upon request, we will work with individuals to provide accessible formats and communication supports in a timely manner that takes into account the person's accessibility needs, where reasonably possible.
Continuous Improvement
Accessibility is an ongoing effort. We regularly review our website and digital content and seek opportunities to improve accessibility, usability, and inclusiveness for all users.
Questions or Concerns
If you have questions about this Accessibility Statement or accessibility at truLOCAL, please contact us using the information above.